Shipping policy

Shipping Policy

Thank you for shopping with Cedar & Sparrow TX! Each shirt is made to order by me, so please allow time for your item to be prepared before it ships.

Processing Time

All shirts are made to order. The estimated processing time shown on my website is the time needed for me to prepare your order before shipment.

Processing time does not include shipping/transit time.

During busy seasons, holidays, or periods with a high number of orders, processing may take longer. If there is a significant delay with your order, I will contact you.

Shipping

Shipping options and applicable shipping costs will be displayed at checkout.

Once your order has shipped, you will receive shipping information at the email address provided with your order.

Delivery estimates provided by the shipping carrier are estimates and are not guaranteed.

Shipping Delays

Once a package has been accepted by the shipping carrier, delivery times are outside of my direct control.

Carrier delays caused by weather, holidays, high shipping volume, or other circumstances may affect the estimated delivery date.

Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

I am not responsible for delays or packages that cannot be delivered because an incorrect or incomplete shipping address was provided by the customer.

If you notice an error in your address, please contact me as soon as possible. I will do my best to correct it if your order has not already shipped.

Lost or Damaged Orders

If your order arrives damaged, or you experience an issue with your shipment, please contact me with your order number and details about the issue.

I will review the situation and help determine the appropriate next step.

Contact Me

For shipping questions, please contact me:

Cedar & Sparrow TX
Email: cedarandsparrowtx@gmail.com